
Nicole Guernsey
Product Design Leadership
Crafting tomorrow, with love and magic. Passionate creator & innovator dedicated to transforming ideas into impactful realities.
I’m currently a Principal Product Designer at Matterport, creating the future of immersive experiences in digital twins. I lead our XR tooling, generative AI, and datafication initiatives.
I've spent 14+ years delivering outstanding solutions and making friends along the way.
I'm currently open for collabs, mentoring, speaking, and anything that needs order from chaos.
Principal Product Designer
— Matterport
3D / XR
Current - 2022
Acquired by CoStar in 2024
Pioneering the future of physical & digital spaces, contextual 3D tools, and immersive experiences with big data and generative AI. Lead creation and execution of a 5 year strategic product vision, driving the organization to disrupt new markets, increase active users and revenue. Lead a team of 4 high-performing product designers. Champion change management to bring product creation and innovation processes across the organization.
✦ U.S. Patent Application Serial No. 18/742,947, entitled “SYSTEMS AND METHODS FOR DEFURNISHING AND FURNISHING SPACES, AND REMOVING OBJECTS FROM SPACES,” filed on June 13, 2024.
✦ Best SaaS Product for Real Estate & Property Management, 2023, International SaaS Awards.
✦ Special Invitational - XR Applications, 2023, Apple.
✦ Special Invitational - XR Accessibility & Adaptability, 2023, AirBnB.
First Product Designer
— Streem
3D / XR
2022 - 2020
Acquired by Frontdoor in 2020
As the first product design hire, I lead 0 to 1 creation of innovative new product resulting in NPS score of 99 and increased revenue. Worked closely across product, research, design, marketing, sales, business development, and engineering. Defined and implemented product creation best practices, design principles, design system, brand identity and voice. Lead design operations. Hired and managed a cross-functional team of 5 and our design intern program.
Key contact for our largest partner, Best Buy, innovating the future of XR retail.
✦ Best Consumer App, 2022, Auggie Award.
✦ Special Invitational - XR Applications, 2020, Apple.
Lead Product Designer
— Blackbaud
Fintech
CRM
2020 - 2016
Championed multiple innovations in financial technology and customer relationship management.
✦ Nelson, et al. 2021. System and method for real-time integrated credit card management. U.S. Patent 62628087, filed Feb 2, 2018, issued April 27, 2021.
✦ Interviewed by Gartner as an Industry Process Leader, for my work regarding "Best Practices in Success Measurement", 2019.
Product Designer
— MCD Partners
Fintech
2016 - 2014
Acquired by M&C Saatchi in 2016
Lead creation of multiple financial projects for our largest client, Discover, resulting in multiple awards, increased usage and retention, and increased client engagement.
✦ #1 in J.D. Power’s 2015 Credit Card Satisfaction Study. Discover ranked #1 in all six categories: terms, billing and payment, rewards, benefits and services, problem resolution, and channel activities.
✦ Best Agency Holiday Card, 2015, by Adweek.
Design Engineer
— Onyx Electronics
Government
2012 - 2008
As the first multidisciplinary design hire, I was responsible for marketing outreach and new business development. I was the key contact for two major contracts, the Environmental Protection Agency and Lake County Government. I researched, designed, tested, and built multiple web and iOS apps for clients based on their needs.
Side Projects & Pro Bono
Beta Tester
Quidditch Champions
— Electronic Arts
Beta Tester
Baldur’s Gate 3
— Larian
Beta Tester
Hogwarts Mystery
— Electronic Arts
Modder
The Sims 4
— Electronic Arts
Design & Research
VR Indie Games
— Multiple Developers
Design & Research
Jailbroken iOS Tweaks
— Multiple Developers
Design & Development
Custom Profiles
— Neopets
Open for side projects.
Speaking & Writing
Spatial Design
— NYU Tisch Lecture
Product Design Methods
— Presentation
Innovation Methods
— Presentation
Product Lifecycles
— Presentation
Success Measurement Best Practices
— Presentation
Challenges in Design
— Interviewed
Designing “Living” Spatial Experiences
— Presentation
Open for speaking.
Education
Innovation Methods
— Nesta
Innovation Playbook
— Observatory of Public Sector Innovation
Strategic Innovation
— Harvard
Master of Science
Human-Computer Interaction Design
— Indiana University
Certificate
iOS and Objective-C
— Big Nerd Ranch
Bachelor of Arts
Psychology and Brain Science, Minors in Fine Art and Anthropology
— Indiana University
Always learning.
Consistently far exceeds expectations. Product visionary that also drives organizational change.
Always leans in. Key thought leader in strategy, craft, PDE operations and go-to person for multiple product teams and surfaces. Partners across the business to improve everything she gets involved in.
Truly embodies the philosophy that design is everywhere and can help everyone. Is able to align difficult stakeholders and make it look easy. Has taken multiple projects that were on fire and not only put the fires out, but transformed the work to be successfully released.
Chief Design Officer

Her work on the product development lifecycle has been instrumental to positive change here. She truly embodies what it is to be a leader and a change agent. She has a great track record and when she pushes for something, people know it's a good idea and jump on board.
VP of Engineering

Nicole has provided a great framework by which to look through and evaluate dozens of ideas…. she seeds each idea and keeps evolving it. Think of it like a snowball, which gets rolled and rolled over months, and then becomes a snowman. So much of this work happens under the radar too - you'll often hear about an idea from the executive team, but what you may not know is it was seeded months prior by Nicole. It's fun to see her ideas evolve and grow.

Nicole brought this team together to create a visionary pitch... You know how rare it is when I have no notes. It’s time to build this future. Whatever we need to do, we’re going to make this happen.
Chief Executive Officer

Nicole always goes above and beyond, both in her role as PD lead and as a teammate. She is a leader who is thoughtful, kind and driven. She demonstrates all of our house rules. She obsesses over customer problems, making their needs center to her decision making as a designer. She is an owner, always striving to a higher standard and taking the initiative.
Nicole is a trusted colleague, acting with integrity and honesty. Finally, she does good every day, bringing joy, humor, respect and empathy to our team and company as a whole.
Head of Design

Nicole is brilliant and shines with a challenge. She has been instrumental to our success and I have no doubt she'll be the founder of her own company one day. I hope to work with her again.
Chief Executive Officer

Clients love when Nicole joins our calls. They love the contact with someone on the ground that's building the product. They feel listened to, and like action is being taken toward their needs. I'm amazed by how tactfully she can control discussions.
Head of Business Development

Some of my most-loved resources

Designing "Living" Spatial Experiences
XR experiences shouldn't be static.

Product Lifecycle + Measurement
Customizing your brand of innovation.

Innovation Methods
Tried and true ways of new.
Emojis & Stickers
300+ ways to express yourself.
Some of my favorite people
Timothy Wittig
Engineer @ Slack
Jasmine Gambrell
Engineer @ OpenSesame
Kami Karras
Post-Doc @ NYU Tisch
Amanda Flagg
Engineer @ Streem
Chan Young Park
Multidisciplinary Designer
Vivek Tanna
Multidisciplinary Designer
Discord
Text
Spotify
Calendar
Twitch

Nicole Guernsey
Product Design Leadership
219.916.0678
nguernsey.ux@gmail.com