Nicole Guernsey

Selected Work

About

Email Me

Curious.

Curious.

Curious.

Determined.

Determined.

Determined.

Irreverent.

Irreverent.

Irreverent.

14+ years end-to-end design

14+ years end-to-end design

14+ years end-to-end design

5+ years managing teams

5+ years managing teams

5+ years managing teams

4+ years product management

4+ years product management

4+ years product management

Foundations in Human-Computer Interaction Design, Cognitive Psychology, Anthropology, and Fine Art.

Foundations in Human-Computer Interaction Design, Cognitive Psychology, Anthropology, and Fine Art.

Foundations in Human-Computer Interaction Design, Cognitive Psychology, Anthropology, and Fine Art.

↓

End

End

End

to

to

to

end

end

end

product

product

product

creation

creation

creation

I've been called many titles over the years - product designer, design manager, researcher, foresight strategist, product manager, team/group lead, videographer, multimedia creative director, professor, prototyper, facilitator, web dev, innovation catalyst, and one of my favorites, "fixer". I've designed, built, and delivered projects of all shapes, phases, and sizes.

I've been called many titles over the years - product designer, design manager, researcher, foresight strategist, product manager, team/group lead, videographer, multimedia creative director, professor, prototyper, facilitator, web dev, innovation catalyst, and one of my favorites, "fixer". I've designed, built, and delivered projects of all shapes, phases, and sizes.

Underneath it all is a core skillset of critical thinking, curiosity, and a passion to make the world better.

Underneath it all is a core skillset of critical thinking, curiosity, and a passion to make the world better.

Wide

Wide

Wide

variety

variety

variety

of

of

of

experience

experience

experience

and

and

and

skills

skills

skills

I love building products that solve real user problems, but I also love building teams & fostering great company culture. I run a mean workshop & folks get excited for a meeting when I'm the facilitator (I know, what a thought). I'm a change agent for good - and jump into ambiguous, wicked problems with holistic systems-thinking and a sense of scientific curiosity.

I love building products that solve real user problems, but I also love building teams & fostering great company culture. I run a mean workshop & folks get excited for a meeting when I'm the facilitator (I know, what a thought). I'm a change agent for good - and jump into ambiguous, wicked problems with holistic systems-thinking and a sense of scientific curiosity.

My portfolio spans many industries, from agency, to startups, to enterprise, to immersive gaming.

My portfolio spans many industries, from agency, to startups, to enterprise, to immersive gaming.

Collaborative,

Collaborative,

Collaborative,

pragmatic,

pragmatic,

pragmatic,

thoughtful

thoughtful

thoughtful

ENTJ

Myers-Briggs
✦ confident, driven
✦ loyal and responsible
✦ values integrity

Chaotic Good

Dungeons & Dragons
✦ willingness to challenge tradition to achieve positive change

Red / yellow

Discovery Insights
✦ positive, bold, assertive
✦ vision + strategy

In my day to day, I'm enthusiastic, playful, and both a driver & supporter. I blend art and science. Whatever the problem at hand calls for, I'm happy to jump in and take it on.

In my day to day, I'm enthusiastic, playful, and both a driver & supporter. I blend art and science. Whatever the problem at hand calls for, I'm happy to jump in and take it on.

My

My

My

work experience

work experience

work experience

*abridged

*abridged

*abridged

TechWave

UX Designer, 2016-2018

While at TechWave, I developed a comprehensive design system that streamlined the product development process, reducing design time by 30%

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

AI / ML

3D / XR

Vision, Strategy, & Leadership at Matterport
Principal Product Designer & Interim Head of Product Design

2025 - 2022

Acquired by CoStar in 2024
Pioneering the future of physical & digital spaces, contextual 3D tools, and immersive experiences with big data and generative AI for 2M daily visitors. Lead creation and execution of a 5 year strategic product vision, driving the organization to disrupt new markets, increase daily active users, and increase revenue at conservatively $32M a year, with $320M potential. My work is currently our top lead generator & highest rated feature. Lead a team of 4-6 high-performing product designers. Champion change management to bring product creation and innovation processes across the organization.

Acquired by CoStar in 2024
Pioneering the future of physical & digital spaces, contextual 3D tools, and immersive experiences with big data and generative AI for 2M daily visitors. Lead creation and execution of a 5 year strategic product vision, driving the organization to disrupt new markets, increase daily active users, and increase revenue at conservatively $32M a year, with $320M potential. My work is currently our top lead generator & highest rated feature. Lead a team of 4-6 high-performing product designers. Champion change management to bring product creation and innovation processes across the organization.

✦ U.S. Patent Application Serial No. 18/742,947, entitled “Systems and methods for defurnishing and furnishing spaces, and removing objects from spaces,” filed on June 13, 2024.

✦ U.S. Patent Application Serial No. 18/742,947, entitled “Systems and methods for defurnishing and furnishing spaces, and removing objects from spaces,” filed on June 13, 2024.

✦ Best SaaS Product for Real Estate & Property Management, 2023, International SaaS Awards.

✦ Best SaaS Product for Real Estate & Property Management, 2023, International SaaS Awards.

✦ Special Invitational & Announcement Feature - XR Applications, 2023, Apple.

✦ Special Invitational & Announcement Feature - XR Applications, 2023, Apple.

✦ Special Invitational - XR Accessibility & Adaptability, 2023, AirBnB.

✦ Special Invitational - XR Accessibility & Adaptability, 2023, AirBnB.

✦ Close partnership with Disney to create functionality for their parks' operational needs, 2022.

✦ Close partnership with Disney to create functionality for their parks' operational needs, 2022.

TechWave

UX Designer, 2016-2018

While at TechWave, I developed a comprehensive design system that streamlined the product development process, reducing design time by 30%

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

Human-centered solutions

Chief Innovation Catalyst at Morphic Studio
I'm the owner of this small all-in-one shop 👋🏼

Current - 2008

My work spans many specialties, often centered on helping founders navigate research and product creation: app & web design; user research; 3D/XR game design and testing; progression & narrative design; immersive event design; physical product design, prototyping, and specs; and even consulting C-suites on how to create more a human-centered workplace.

My work spans many specialties, often centered on helping founders navigate research and product creation: app & web design; user research; 3D/XR game design and testing; progression & narrative design; immersive event design; physical product design, prototyping, and specs; and even consulting C-suites on how to create more a human-centered workplace.

TechWave

UX Designer, 2016-2018

While at TechWave, I developed a comprehensive design system that streamlined the product development process, reducing design time by 30%

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

Live Video

AI / ML

3D / XR

0 to 1 Product Creation at Streem
Foundational UX/Product Designer

2022 - 2020

Acquired by Frontdoor in 2020



As the first product design hire, I lead 0 to 1 vision & strategy of an innovative new product resulting in NPS score of ~99, industry recognition, and increased client revenue. Worked closely across product, research, design, marketing, sales, business development, and engineering. Defined and implemented product creation best practices, design principles, design system, brand identity and voice. Lead design operations. Hired and managed a cross-functional team of 5 and our design intern program. Key contact for our largest partner, Best Buy, building the future of XR retail experiences, with first product targeting increased sales of kitchen appliances.

Acquired by Frontdoor in 2020



As the first product design hire, I lead 0 to 1 vision & strategy of an innovative new product resulting in NPS score of ~99, industry recognition, and increased client revenue. Worked closely across product, research, design, marketing, sales, business development, and engineering. Defined and implemented product creation best practices, design principles, design system, brand identity and voice. Lead design operations. Hired and managed a cross-functional team of 5 and our design intern program. Key contact for our largest partner, Best Buy, building the future of XR retail experiences, with first product targeting increased sales of kitchen appliances.

✦ Best Consumer App, 2022, Auggie Award.

✦ G2's "High Performer" and "Users Love Us" awards, multiple years; 2021, 2023.

✦ Special Invitational & Announcement Feature - XR Applications, 2020, Apple.

TechWave

UX Designer, 2016-2018

While at TechWave, I developed a comprehensive design system that streamlined the product development process, reducing design time by 30%

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

Creatify

UX Specialist, 2018-2020

At Creatify, I spearheaded the creation of a new user onboarding experience, resulting in a 40% increase in user satisfaction

InnovateX

UX Lead, 2020-2022

At InnovateX, I led the redesign of their flagship app, improving user retention by 25% through enhanced usability and engaging interface designs

Fintech

CRM

Financials and Legacy Innovations at Blackbaud
Lead/Senior UX/Product Designer

2020 - 2016

Championed multiple innovations in financial technology and customer relationship management. Developed business case, pitch, and strategy for integrations bridge between multiple product offerings. Lead design team of 2-3 on several programs of work over the course of several years. Defined and implemented best practices in product creation, product measurement, and release testing across all of Research and Operations. Managed intern program for research & design, at about ~4-6 interns per summer, with many hired on after.

✦ Nelson, et al. 2021. System and method for real-time integrated credit card management. U.S. Patent 62628087, filed Feb 2, 2018, issued April 27, 2021.

✦ Interviewed by Gartner as an Industry Process Leader, for my work regarding "Best Practices in Success Measurement", 2019.

More experience & education on my resume

More experience on my resume

References

Patents

Patents

Patents

&

&

&

recognition

recognition

recognition

Patent

U.S. Patent Application Serial No. 18/742,947, “Systems and methods for refurnishing and furnishing spaces, and removing objects from spaces,” filed on June 13, 2024.

For my work on 3D space interactions, concerning interior design, architecture, and layouts with & without AI.

Patent

U.S. Patent Application Serial No. 18/742,947, “Systems and methods for refurnishing and furnishing spaces, and removing objects from spaces,” filed on June 13, 2024.

For my work on 3D space interactions, concerning interior design, architecture, and layouts with & without AI.

Patent

U.S. Patent Application Serial No. 18/742,947, “Systems and methods for refurnishing and furnishing spaces, and removing objects from spaces,” filed on June 13, 2024.

For my work on 3D space interactions, concerning interior design, architecture, and layouts with & without AI.

Patent

Nelson, et al. 2021. System and method for real-time integrated credit card management. U.S. Patent 62628087, filed on Feb 2, 2018, issued April 27, 2021.

For my work innovating the future of live financial monitoring. At the time, credit card monitoring had a significant lag - we changed that. I designed interaction methods.

Patent

Nelson, et al. 2021. System and method for real-time integrated credit card management. U.S. Patent 62628087, filed on Feb 2, 2018, issued April 27, 2021.

For my work innovating the future of live financial monitoring. At the time, credit card monitoring had a significant lag - we changed that. I designed interaction methods.

Patent

Nelson, et al. 2021. System and method for real-time integrated credit card management. U.S. Patent 62628087, filed on Feb 2, 2018, issued April 27, 2021.

For my work innovating the future of live financial monitoring. At the time, credit card monitoring had a significant lag - we changed that. I designed interaction methods.

Recognition

Interviewed by Gartner as an Industry Process Leader, for my work regarding "Best Practices in Success Measurement", 2019.

At Blackbaud, I created a playbook of best practices for measuring product releases. I championed this work through company-wide implementation.

Recognition

Interviewed by Gartner as an Industry Process Leader, for my work regarding "Best Practices in Success Measurement", 2019.

At Blackbaud, I created a playbook of best practices for measuring product releases. I championed this work through company-wide implementation.

Recognition

Interviewed by Gartner as an Industry Process Leader, for my work regarding "Best Practices in Success Measurement", 2019.

At Blackbaud, I created a playbook of best practices for measuring product releases. I championed this work through company-wide implementation.

Side

Side

Side

projects

projects

projects

&

&

&

pro

pro

pro

bono

bono

bono

work

work

work

*abridged

*abridged

*abridged

Beta Tester

Quidditch Champions

As an early beta tester of EA's Quidditch Champions, I tested & gave feedback on interaction design of device flight controls.

Beta Tester

Baldur's Gate 3

As an early beta tester of Larian's Baldur's Gate 3, I gave feedback on environment design, plot design, level progression, and character design.

Beta Tester

Hogwarts Mystery

As a beta tester for EA's iOS app Hogwarts Mystery, I gave feedback on plot and level progression and submitted multiple bug reports.

3D Design & Research

Indie VR Games

I help aspiring VR game-makers plan out their games, lead creation workshops on level/plot/character, test prototypes, and refine 3D UX/UI.

Guest Lecturer, NYU Tisch

Building Immersive Experiences

I presented to graduate students about my research findings regarding how to build engaging 3D/XR experiences.

Immersive Gaming

XOXO Festival - PONK!

At the final installment of the XOXO Festival, I helped create, setup, and teardown the immersive 2-player game PONK!

Design & Research

Pokemon Infinite Fusion

This is a community-made pokemon game where any pair of pokemon can be fused into a new monster. New sprites, quests, and environment art.

Beta Tester

Clubhouse

As an early invitee to Clubhouse, I started clubs, invited new users, gave talks, tested features and provided product feedback.

Challenge, Indiana University

Rapid Design for Slow Change

I love to keep in touch with my alma mater. I've given multiple design challenges to HCI/d graduate students. I also provide feedback to student submissions.

Design & Research

Jailbroken iOS Tweaks

In the early days of iOS jailbreaking, I helped engineers test & refine their tweaks for the Cydia store. I contributed to Barrel, ChatUI, and Winterboard.

Human-Centered Consultant

United - Culture Innovators

I consulted with United's Chicago-based leadership on current culture issues within their company and how to understand & rectify them.

Art Drop + Geocaches

SXSW 2016

Creation, setup, and teardown of multiple experimental and collaborative art drop locations around Austin, TX, during SXSW.

Design & Development

The Sims 4 - Mods

I've designed, tested, refined, and marketed multiple mods within the Sims modding community, mostly for improved build mode and cosmetic enhancements.

Design & Development

Neopets - Custom Profiles

I consulted with Neopets users to understand their interests, then designed and built custom profile pages for them. I also built widely used CSS/HTML templates.

Wildlife Rehabilitator

Baby Squirrels 🤎

I care for injured, sick, and orphaned baby squirrels. One of them has grown up and still visits us every other day!

Open for side projects.

My

My

My

favorite

favorite

favorite

bookmarks

bookmarks

bookmarks

Stanford's Playbook for Strategic Foresight

A great resource for innovation ventures.

UX Methods Compendium

Ways to fully understand your problem space & test your solutions.

BAT UX

An outstanding comic strip that cleverly demonstrates UX phases.

Building Your Design System

Not sure where to start? This guide from Figma is helpful.

Luke W's Thoughts

Great publications across digital design.

Nielsen Norman Group

A great reference for tons of product-related topics.

Stanford's Playbook for Strategic Foresight

A great resource for innovation ventures.

UX Methods Compendium

Ways to fully understand your problem space & test your solutions.

BAT UX

An outstanding comic strip that cleverly demonstrates UX phases.

Building Your Design System

Not sure where to start? This guide from Figma is helpful.

Luke W's Thoughts

Great publications across digital design.

Nielsen Norman Group

A great reference for tons of product-related topics.

Stanford's Playbook for Strategic Foresight

A great resource for innovation ventures.

UX Methods Compendium

Ways to fully understand your problem space & test your solutions.

BAT UX

An outstanding comic strip that cleverly demonstrates UX phases.

Building Your Design System

Not sure where to start? This guide from Figma is helpful.

Luke W's Thoughts

Great publications across digital design.

Nielsen Norman Group

A great reference for tons of product-related topics.

Let's

conjure

something

up

Have a project in mind? Let’s work together to bring your vision to life.

Book a Call

Email Me

Find me on

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

Selected Work

About

hi@morphic.studio

👻

©2024

Let's

conjure

something

up

Have a project in mind? Let’s work together to bring your vision to life.

Book a Call

Email Me

Find me on

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

Selected Work

About

hi@morphic.studio

👻

©2024

Let's

conjure

something

up

Book a Call

Email Me

Find me on

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

DesignHub

Design Lead, 2023-Now

I oversee a talented team of designers, driving innovative projects and fostering a collaborative environment to deliver cutting-edge user experiences

Selected Work

About

hi@morphic.studio

👻

©2024

Selected Work

About

Selected Work

About

Nicole Guernsey

Innovation, Design, Strategy

Innovation, Design, Strategy

hi@morphic.studio 💌

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